Plumber Near Me

Sergeant Rooter and Septic

📍 202 Falkirk Dr, Warner Robins, GA 31088 📞 (478) 888-6070 🌐 Website
4.5 (358 reviews)
Open 24 hours
Septic system service

Review Summary

Sergeant Rooter & Septic receives consistently positive reviews. Customers praise their professionalism, knowledge, punctuality, and thoroughness. They are commended for explaining the process, answering questions, and leaving work sites clean. Reviewers highlight the company's honesty, diagnostic skills, and willingness to go above and beyond, even working late to complete jobs. Specific employees, like Aaron and Logan, are frequently mentioned for their exceptional service and expertise. Customers highly recommend Sergeant Rooter & Septic for reliable and trustworthy septic services.

Sergeant Rooter and Septic thumbnail

4.5

(358 reviews)

5 ★86%
4 ★1%
3 ★1%
2 ★1%
1 ★10%

Jennifer Reyes

I can’t recommend Sergeant Rooter & Septic highly enough! From start to finish, their service was outstanding. The team was professional, knowledgeable, and punctual. They explained the entire process, answered all my questions, and made sure everything was done efficiently. What stood out most was their attention to detail and respect for my property – they left everything clean and in great condition. It’s clear they take pride in their work and truly care about their customers. If you’re looking for reliable and top-notch septic tank service, look no further. I’ll definitely be using them again in the future!” Feel free to customize it further to match your experience.

Joe Janik

The crew was outstanding. They worked well past supper and in the dark to ensure project was complete. I was expecting a simple tank cleaning after being in the house for a couple of years. Turns out the septic system was neglected for many years which resulted in a longer drain time and new parts to be installed. Crew answered all of my questions and ensured work site was clean before they departed. You do not see customer service like this these days. Well done.

Aubrey Renee

I can’t say enough great things about Sergeant Router! When I first bought my home, they responded quickly, pumped my tank, and installed caps while taking the time to educate me about my system. Their professionalism and knowledge gave me total confidence in their work. Fast forward three years, and I experienced a major backup. I assumed my tank needed pumping again, but their team took the time to assess the situation thoroughly. Instead of just doing unnecessary work, they diagnosed the real issue—a severe clog in the mainline—and resolved it efficiently. Their honesty and expertise saved me from unnecessary costs and stress. Sergeant Router is the kind of company you can trust. They’re prompt, professional, and truly care about their customers. I highly recommend them to anyone in need of septic services!

Amanda Allen

July 9, 2024

Aaron and his crew did an amazing job! Showed up earlier than expected, were polite and professional. He was upfront about pricing and explained the problem in detail to where I could understand. Aaron himself went above and beyond to help and I am extremely grateful for everything he did. I have three kids and this is never a good time having plumbing issues, but he made the process way better. I would and will be recommending him to everyone I know! Thank you so much!

Jay

Excellent work!! Zach and his crew were extremely professional and got the job done. Made an appointment last night and they came out the next day and replaced my septic pump. Highly recommend!!

sheila mclellan

I called and was able to get service the same day. Logan was amazing, he came out beforehand and assessed the problem, and then he came back out and took care of the problem. He was very personable, and professional. He explained the problem; he did not make any promises or guarantees but was very confident that his work fixed the problem. I would definitely recommend it.

Makafui Tucker

January 4, 2024

I was very pleased with the work of Sargeant Rooter. They did a superb job on my tank that I had a lot of problems with tree roots. They were patient with me and walked me through the process that I needed to go through to get rid of my problem. They also did excellent on cleaning up afterwards.

Matt Winters

Logan was very knowledgeable and professional. He explained the way the system works and why we were experiencing issues. Would recommend Logan and Sergeant Rooter to friends and family.